Terms of Service

1. Who we are

Baynoy is a trade name of AtaForge Inc., a Delaware corporation ("Baynoy", "we"). These terms are an agreement between AtaForge Inc. and the business that opens a Baynoy account ("you").

Baynoy provides business payment acceptance, business accounts and balances, cards, and supported stablecoin services, together with the dashboard, APIs and applications that operate them (the "Services").

2. Eligibility and business use

The Services are for businesses only. You must be validly registered where you operate, act through authorised people, and complete our verification (including identifying directors and owners of 25% or more) before restricted features open.

We decide which products, countries and volumes are available to you based on your application and ongoing review. Approval can be full, limited, or declined; limits and product availability are always visible in your dashboard.

3. Your account and security

You are responsible for what happens under your account. Keep credentials, passkeys and API keys secret; give teammates only the access their role needs; and tell us immediately at the address in section 14 if you suspect unauthorised access.

We may require step-up verification for sensitive actions such as payouts, new beneficiaries, or card number reveal, and we may refuse an instruction that fails verification.

4. Acceptable use

You may only use the Services for activities permitted under our Acceptable Use Policy, which is part of these terms. We may suspend or close accounts used for prohibited activity and may hold funds where law or our compliance obligations require it.

5. Payment acceptance

When you accept a payment, we (and the financial institutions we work with) process it under card scheme rules and applicable law. Card payments run strong customer authentication (3-D Secure) by default. An authorised payment can still be reversed later through refunds, disputes or scheme rules — an authorisation is not a guarantee of settlement.

You must describe what you sell accurately, deliver what you sold, honour your published refund policy, and respond to disputes within the deadlines shown in your dashboard.

6. Balances and payouts

Your balance is a claim under this agreement, not a bank deposit, and it does not earn interest. How your funds are held and protected is described in the Card & Account Disclosures and may depend on the financial institutions involved for your country.

Payouts go only to a bank account verified as belonging to your business. New settlement accounts go through verification and a short cooldown. Settlement timing estimates are shown before you rely on them and are targets, not guarantees.

7. Reserves and negative balances

Where your risk profile requires it (for example dispute history or delivery-lag exposure), we may hold a reserve. Reserves are set with a stated reason, type and review date — never silently.

If your balance goes negative (for example through chargebacks, returns or fees), we recover in this order: available balance, contractual reserve, incoming settlements, then restriction of payouts and card spending, then agreed collection. We tell you at each step.

8. Fees

Our fees are shown as a single Baynoy price per transaction or service, visible before you process anything. The Fees & Pricing Terms describe how fees are charged, converted and changed.

9. Stablecoin services

Supported stablecoin services carry additional risks and rules described in the Crypto Risk Disclosure, which applies whenever you use them.

10. Your data and our software

You keep your data; you give us the licence needed to operate the Services on it. We keep the Services; you get a non-exclusive, non-transferable right to use them while this agreement runs. Our Privacy Policy and, where you are a platform, the Data Processing Addendum govern personal data.

11. Suspension and termination

You can close your account at any time once obligations are settled. We can suspend or terminate for prohibited use, unacceptable risk, legal or partner requirements, or material breach. Where law allows, we tell you why and what you can do; where law forbids disclosure, we say only what we lawfully can.

After termination we return remaining funds to your verified account once obligations, disputes windows and legal holds are cleared, and we retain records as law requires.

12. Liability

We provide the Services with reasonable skill and care, but not uninterrupted or error-free. To the extent law permits, neither party is liable for indirect or consequential loss, and our total liability in any 12 months is capped at the fees you paid us in that period. Nothing limits liability for fraud, wilful misconduct, or anything that cannot lawfully be limited.

13. Changes

We may change these terms. For material changes we give you advance notice in the dashboard or by email; continuing to use the Services after the effective date is acceptance. If you do not accept, close your account before the change takes effect.

14. Governing law, disputes, contact

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, and disputes belong to the state or federal courts located in Delaware, unless mandatory law in your country gives you additional rights. Before going to court, contact us — most issues resolve through the Complaints & Disputes procedure.

Contact: legal@baynoy.com.