Receiving a stablecoin deposit

Only listed tokens on listed networks, screened before anything moves.

We support the stablecoins and networks shown in your dashboard — currently USDC and EURC on specific chains. A token with the same name on a different network is a different asset and cannot be credited.

Send only the asset shown, on the network shown, to the address shown. Every address in your dashboard is labelled with both, and every row repeats the warning for a reason: on-chain transfers cannot be recalled.

Deposits are credited after the confirmations the network requires, and are screened against sanctions and blockchain-analytics risk first. If screening fails or is unavailable, the deposit waits — the system fails closed by design.

A deposit whose source is unclear is held for review rather than automatically returned, because returning it can itself be unlawful.

Still stuck?

Write to us with your account email and we'll pick it up from there.

Contact support